Effective Date: [09/01/2022]
Last Updated: [07/14/2024]
At Galleon Corsair LLC, we are committed to protecting the privacy of your personal information. This policy outlines how we collect, use, share, and protect your information in compliance with applicable laws, including those of the state of Florida, federal regulations governing interstate carriers, and 10DLC regulations for text messaging campaigns. By using our services, you agree to the collection and use of information as outlined in this policy.
Company Information
Galleon Corsair LLC
DOT Number: 4109042
MC Number: 1569070
Tampa, Florida
1. Information We Collect
We collect personal information to provide our services effectively, including:
- Personal Identifiable Information (PII): Name, address, phone number & email.
- Communication Data: SMS, email, and other communication records.
- Location Information: Real-time geographic data related to shipments and vehicles.
2. How We Use Your Information
We use your information to:
- Service Delivery: Process shipments, schedule deliveries, and manage logistics.
- Communication: Inform you about your service through emails, phone calls, and text messages.
- Compliance: Fulfill federal and state regulations governing carriers and SMS communication.
- Service Improvement: Monitor and improve logistics and dispatch services based on feedback.
3. Sharing Your Information
We may share your personal information in the following situations:
- Service Providers: With third-party vendors assisting in operations, such as payment processing, Insurance and brokerage platforms.
- Legal Requirements: If required by law or government authorities, we will disclose necessary information.
4. Data Protection
We employ several measures to protect your personal information:
- Encryption: Data in transit and at rest is encrypted.
- Access Control: Only authorized personnel can access your personal data.
- Data Retention: We retain data only as long as necessary for service provision and legal compliance.
5. Cookies and Tracking
We use cookies and tracking technologies to improve your experience on our website. This data helps us analyze website traffic and enhance our services.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal information.
- Rectification: Correct any inaccurate or outdated information.
- Deletion: Request the deletion of your personal data when it is no longer necessary.
- Opt-Out: Opt out of communications at any time.
7. Galleon Corsair LLC Text Message Communication Policy
Types of Text Message Communications
We send two types of messages:
- Transactional Messages: Critical updates about your shipment, delivery, or dispatch services.
- Service-Related Reminders: Notifications related to ongoing services (e.g., delivery reminders).
A. Opt-In Consent
Text messages are transmitted solely to individuals who have explicitly provided verbal consent for such communications. By furnishing your phone number, you acknowledge and consent to receive transactional or service-related SMS communications pertaining to our services. We do not collect phone numbers through our website. Text communications are restricted to carriers, brokers, shippers, receivers, and other entities directly involved in the execution of our operations. All communications are conducted in compliance with applicable regulations, ensuring data privacy and protection.
B. Opt-Out Mechanism
You can opt out of SMS at any time by:
- Replying “STOP” to any text message you receive from us.
- Contacting us at [email protected] to request removal.
Opting out will stop messages from that specific number. However, you may still receive service-related updates from other Galleon Corsair LLC numbers, and you can opt out of those by replying “STOP.”
C. Message Frequency and Charges
- Frequency: The number of messages will vary based on the services you engage with. For example, during a delivery, you may receive several messages.
- Charges: Standard messaging and data rates from your mobile carrier may apply. Galleon Corsair LLC is not responsible for any fees charged by your carrier for receiving messages. You are responsible for any charges applied by your mobile carrier for receiving or sending SMS messages.
D. Privacy and Security of Mobile Data
- No Marketing Data Sharing: We do not share mobile numbers or SMS data for marketing purposes with third parties.
- Secure Handling: Mobile data is securely stored, and access is limited to authorized personnel for operational purposes only.
E. Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages. We take all necessary steps to ensure timely delivery of SMS, but certain factors (e.g., network issues) may cause delays.
F. DNC and 10DLC Compliance
- Opt-In Required for Marketing: If marketing texts are sent, we ensure compliance with Do Not Call (DNC) regulations and acquire separate, explicit opt-in consent.
- 10DLC Compliance: Our text messaging services comply with 10DLC registration and campaign guidelines to ensure smooth and lawful SMS communication.
E. Mobile Carrier Liability
Mobile carriers, including but not limited to AT&T, Verizon, and T-Mobile, are not liable for delayed or undelivered messages. Factors such as network availability may impact delivery times.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Please review this policy regularly to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the Text Message Communication Policy, please contact us at:
Galleon Corsair LLC
Tampa, Florida
Email: [email protected]
Phone: (773) 257-3916 / (813) 697-4218
By using our services and providing your information, you agree to the terms outlined in this policy. We are committed to protecting your personal data while providing timely and compliant SMS communications through our text messaging services.